Phi Delta Theta will soon be launching its comprehensive member data verification project and has partnered with a nationally recognized publishing company, Publishing Concepts (PCI) to lead the project and develop a comprehensive and up-to-date alumni directory in the process. Phi Delta Theta last executed this data verification process in 2010 and 2015 with similar alumni directory projects and saw great success in the updating of its alumni records.
Maintaining up-to-date member information is a cornerstone of the Phi Delta Theta Headquarters and one of the most difficult and time-consuming tasks by GHQ staff. Today, there are nearly 180,000 living alumni, and nearly 25 percent of that member data is invalid.
Phi Delta Theta has assembled its member information currently stored in its database and is hoping for your assistance to confirm the accuracy of your listing. When you are contacted through a phone call, a postcard, or an email, please respond right away.
A sample postcard will look like this—
A sample email will look like this—
Rest assured the information collected will be used only for the purposes of updating your records and publishing the directory, and you will have full control over what is published.
Finally, we’ve assembled responses to frequently asked questions to help answer some of the common concerns that result during such an undertaking. If you have any further questions, please contact Phi Delta Theta Engagement Coordinator Kelly Derickson at firstname.lastname@example.org.
Frequently asked questions regarding the directory project
I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for Phi Delta Theta Fraternity. Is this a legitimate project, or is it a scam?
Phi Delta Theta has partnered with PCI (also known as Publishing Concepts) to produce its alumni directory. PCI is a company located in Dallas, Texas and Virginia Beach, Virginia that publishes directories for educational institutions, fraternities, sororities, and military organizations across the nation. This project allows Phi Delta Theta Fraternity to receive important updates to its database, learn more about our members, and better serve our alumni.
How do I know my information will only be used for directory purposes?
Phi Delta Theta Fraternity has a contractual agreement with PCI that states:
- The names, addresses, and information provided to PCI by Phi Delta Theta Fraternity for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
- The Directory will be made available only to members of Phi Delta Theta Fraternity. Upon completion of the project, PCI will return to Phi Delta Theta Fraternity any and all electronic files that have been supplied to Phi Delta Theta Fraternity or produced by PCI in connection with the production of the Directory.
I would like to verify and update my information. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Phi Delta Theta Fraternity project. The representative will verify all the information we have on file for you and make any updates where needed.
If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI’s customer service desk at 1-800-982-1590.
Can anyone purchase a directory?
The Phi Delta Theta Fraternity membership directory is available for sale only to Phi Delta Theta Fraternity brothers.
Can I choose some or all of my information not to be printed in the directory?
When you call to update your information, you can tell the representative what information you would prefer to have excluded. You may also communicate this information to the PCI customer service desk (1-800-982-1590) or directly to General Headquarters at 513-280-6706.
I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1-800-982-1590 and they will take care of this for you.
Call center hours of operation:
Monday-Friday: 7:00 AM – 9:00 PM (CT)
best days to call (Wed-Fri, during lower call volumes)
Saturday: 8 AM – 4:45 PM (CT)
I ordered my directory but haven’t received it yet, when can I expect delivery?
Typical directory projects last twelve months. Because Phi Delta Theta began its project in February 2019, you can expect the directory in February 2020. The process of collecting information is four to six months, then the directory is compiled, reviewed, edited, printed. If you ordered a package deal that contained bonus items (ball cap or shirt or bag), your bonus items will ship first, then the directory to all purchasers at the end of the project.